Employee mood review app – Shubham Singh Portfolio

client

Companymood

Sector

Human Resource

My Role

UI/UX design

Duration

4 months

01.

Intro of case

CompanyMood is a platform that enables companies to assess and improve employee satisfaction and well-being. While they had an established web platform, the need for a mobile application arose to cater to users who preferred to interact with the platform on their mobile devices.

02.

Background

Understanding User Needs: CompanyMood, a pioneer in employee satisfaction and engagement solutions, recognized the need to extend its services to the mobile platform. While they had a robust web-based solution, they aimed to provide even greater convenience and accessibility to their users through a dedicated mobile application.

03.

Work challenges

As a UI/UX designer, my role was to envision, design, and bring to life the CompanyMood mobile application. The objective was clear: to create a user-friendly, intuitive, and visually engaging platform that would empower employees to share their feedback, check the work climate, and derive actionable insights for enhancing their mood at work.

Enables continuous two-way communication between employees and employers through real-time feedback.

Provides an always-on platform for employees to share moods and satisfaction across key workplace factors.

Presents complex employee satisfaction data through a simple, intuitive dashboard.

Allows organizations to act instantly on feedback instead of waiting for annual surveys.

Supports anonymous feedback to encourage open and honest communication.

Lets users choose mood-influencing topics to ensure relevant and personalized feedback.

Delivers actionable insights from employee feedback in under 30 seconds for faster decisions.

03.

Design Process

Research and User Personas

Our design journey began with thorough research and the creation of user personas. We conducted interviews and surveys to understand the needs and pain points of employees and employers. This research formed the foundation for our design decisions.

Wireframing and Prototyping

The wireframing phase allowed us to create a skeletal structure of the app’s interface. This enabled us to visualize the layout, navigation, and placement of key elements. User flows were developed to ensure a smooth and intuitive experience. Rapid prototyping helped in gathering early feedback from potential users, leading to valuable improvements in the design.

Visual Design

The visual design aimed to create a harmonious balance between aesthetics and functionality. We adhered to a clean and modern design language, incorporating CompanyMood’s brand colors to create a visually appealing interface. The use of data visualization techniques ensured that the dashboard and feedback screens were engaging and easy to comprehend.

User Testing

User testing played a crucial role in refining the application. Real users were invited to navigate the app, providing feedback on usability and overall experience. This iterative process allowed us to make necessary adjustments and enhance the app’s user-friendliness.

04.

Challenges and solutions

Data Visualization

One of the most significant challenges was effectively visualizing real-time data on the dashboard. We addressed this by designing a dynamic dashboard that updated continuously and allowed users to customize the data they wanted to see. Additionally, we provided tooltips and legends for better understanding.

Anonymity and Trust

Ensuring that employees felt comfortable sharing their feedback anonymously was a priority. We addressed this by implementing a robust system for anonymous submissions, ensuring that even the platform administrators couldn’t trace the feedback back to specific individuals.

Speed and Performance

Delivering detailed insights in less than 30 seconds required optimizing the app’s performance. We employed efficient data processing and caching mechanisms to ensure that users could access the information they needed swiftly.

05.

Main result

The CompanyMood mobile application was met with enthusiastic reception. Its user-friendly design and real-time feedback capabilities quickly made it an essential tool for employees and employers alike. Some key outcomes and feedback included:

Enhanced Employee Satisfaction: Companies using the mobile app reported increased employee satisfaction, as it allowed them to address issues promptly.

Improved Retention: The app contributed to improved employee retention rates as organizations could identify and rectify problems that might have otherwise led to turnover.

Increased Trust: Employees appreciated the anonymity feature, which increased their trust in the feedback process.

Actionable Insights: The dashboard and data visualization tools empowered employers to make data-driven decisions, enhancing overall work climate.

Faster Response Time: With real-time data, companies could respond quickly to issues and make improvements, resulting in a more positive work environment.